Cookie Policy

Last updated: 20 May 2026
Website: counsellingworx.co.uk

This Cookie Policy explains how Counselling Worx uses cookies and similar technologies on our website, counsellingworx.co.uk.

Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve security, remember your preferences, and help us understand how visitors use our website.

Under UK cookie rules, websites must explain what cookies are used and why. Non-essential cookies, such as analytics cookies, usually require user consent before they are placed on a device. Strictly necessary cookies may be used without consent where they are essential for the website or service to work.

1. How we use cookies

We use the following categories of cookies and storage technologies:

Strictly necessary cookies — required for website security, consent management, spam protection, and basic website functionality.
Performance cookies — used to understand how visitors interact with our website, such as which pages are visited and how users navigate the site.
Local and session storage — used by website tools such as Elementor and WordPress to support website functionality.

Analytics cookies are not classed as strictly necessary and should only be used where the user has given consent.

2. Strictly necessary cookies

These cookies are essential for the website to function securely and correctly. They help protect the website from bots, remember your cookie consent preferences, support form security, and enable basic website features.

Cookie	Provider / Domain	Type	Duration	Purpose
`__cf_bm`	`.hs-analytics.net`	Third-party	About 30 minutes	Used to distinguish between humans and bots to help protect the website and support valid website usage reporting.
`cookieyes-consent`	`counsellingworx.co.uk`	First-party	1 year	Used to remember your cookie consent preferences.
`__cf_bm`	`.hubspot.com`	Third-party	About 30 minutes	Used to distinguish between humans and bots.
`__cf_bm`	`.hsforms.com`	Third-party	About 30 minutes	Used to distinguish between humans and bots, particularly in relation to forms.
`__cf_bm`	`.hsappstatic.net`	Third-party	About 30 minutes	Used to distinguish between humans and bots.
`__cf_bm`	`.hs-banner.com`	Third-party	About 30 minutes	Used to distinguish between humans and bots.
`__cf_bm`	`.hsforms.net`	Third-party	About 30 minutes	Used to distinguish between humans and bots, particularly in relation to forms.
`_GRECAPTCHA`	`www.google.com/recaptcha`	Third-party	About 6 months	Set by Google reCAPTCHA to provide risk analysis and help protect forms from spam and abuse.
`__cf_bm`	`.hs-scripts.com`	Third-party	About 30 minutes	Used to distinguish between humans and bots.

3. Performance cookies

These cookies help us understand how visitors use our website. This information helps us improve the website, monitor performance, and understand visitor behaviour.

These cookies are only used where you have given consent.

Cookie	Provider / Domain	Type	Duration	Purpose
`_ga`	`.counsellingworx.co.uk`	First-party	1 year 1 month	Used by Google Analytics to distinguish unique users and collect information about visitor sessions, pages visited, and campaign data.
`_ga_7X3LN3GZJL`	`.counsellingworx.co.uk`	First-party	1 year 1 month	Used by Google Analytics to persist session state.

4. Local and session storage

In addition to cookies, our website may use local storage and session storage. These technologies store small amounts of information in your browser to support website functionality.

Storage key	Type	Category	Purpose
`elementor`	Local storage	Strictly necessary	Used by Elementor to support website layout and functionality.
`elementor`	Session storage	Strictly necessary	Used by Elementor to support website layout and functionality during your browsing session.
`wpEmojiSettingsSupports`	Session storage	Strictly necessary	Used by WordPress to check whether your browser supports emoji display.

5. Third-party cookies

Some cookies on our website are set by third-party services, including:

HubSpot — used in connection with forms, scripts, analytics-related tools, and bot protection.
Cloudflare — used to help distinguish between humans and bots and protect website services.
Google reCAPTCHA — used to help protect forms from spam and abuse.
Google Analytics — used to collect website performance and usage information, where consent has been given.

These third parties may process information according to their own privacy and cookie policies.

6. Managing your cookie preferences

When you first visit our website, you may be shown a cookie banner allowing you to accept or reject non-essential cookies.

You can change or withdraw your consent at any time by using the cookie settings option on our website, where available.

You can also control cookies through your browser settings. Most browsers allow you to block, delete, or manage cookies. Please note that blocking strictly necessary cookies may affect how the website works.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, third-party services, legal requirements, or website functionality.

Any changes will be posted on this page with an updated “Last updated” date.